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Terms and Conditions

Please take a few minutes to review the following:

These terms and conditions govern the relationship between Karwingz and you, the purchaser and/or passenger, and they apply to the tours as published on this website, as well as any brochures. No alterations to these terms and conditions may be made by any Karwingz employee, authorized representative or agent, unless in writing by an officer of Karwingz.

All decisions and matters subject to Karwingz discretion shall be made by an authorized officer of Karwingz.

Baggage:

Due to limited motor coach capacity, each passenger may only bring one bag and one carry-on bag provided it does not exceed 45 inches. The airlines permit economy class passengers to carry 2 average sized suitcases for which specific measurements and weight are written in their tariffs. Depending upon itinerary and air carrier, there may be an extra charge for the second piece of luggage. Carriers have specific tariffs that apply to carry-on baggage as well. Please contact the domestic and international airline for baggage restrictions. We recommend soft carrying baggage.

Baggage and personal effects remain at the owner’s risk throughout the tour. Karwingz and associated companies shall not be liable for any losses or damage to baggage and personal effects as a result of negligence by airport baggage agents, hotel staff or other personnel not employed by Karwingz and associated companies.

Documents:

All participants must be in possession of a valid passport; its validity must be for 6 months beyond the re-entry date into the Country. A visa or visas may be required for some or all of the countries visited on the holiday or tour selected. Please check your visa requirement/s at the time of booking.

Itinerary:

Acknowledgement of booking will be sent immediately upon initiation of a reservation. Invoice with appropriate visa applications (if needed) and general information such as reading and clothing suggestions, customs information, anticipated weather conditions, etc.; will be forwarded to you upon receipt of deposit. Final tour documents consisting of detailed tour itinerary, vouchers, hotel list, etc., are dispatched from our offices approximately 21-30 days prior to departure.   

Land Arrangements

Items included in the tour cost are generally described in the itinerary and may include: Accommodations in deluxe, first class and/or best available or as requested by the passenger, based on two persons sharing a double bedded room with private facilities (the right is reserved to substitute accommodations of similar category when necessary); hotel taxes and service charges; Breakfast; tour planning, handling, and all operational charges; any internal air, ground and/or water transportation; airport/boat/hotel transfers; all scheduled sightseeing arrangements; park and entrance fees; tour amenities and local guides and leadership. Air conditioning is not necessarily available at every property.

Alteration to Tours and Acceptance of Passengers

Between planning time, as well as during actual travel operation, Karwingz and associated companies reserve the right to alter any route, itinerary, or other arrangements, as well as offer substitutes, or to completely cancel the whole or any portion of a tour, if air schedule or surface transportation, security matters, and/or events beyond their control make such alterations necessary in the sole opinion of Karwingz and associated companies. Karwingz reserves the right to decline / to accept any person as a member of a tour when the presence of that person is prejudicial, disruptive, or negatively affect the positive conduct of the tour, or be contrary to the prevailing laws of the country visited.

Use of Photography

Karwingz and associated companies reserve the right to take photographs during the operation of a tour and may use the same for promotional purposes. By reserving a tour with Karwingz, tour participants agree to allow their images to be used for the purpose stated. If a tour participant does not wish to allow his or her image to be used, he or she must advise the guide/escort at the commencement of the tour.

Exclusions:

Your tour price does not includes Air transportation(unless specifically stated as included); costs and fees to obtain or extend your passport/s; visa fees and processing fees; inoculations and vaccinations (if required); health certificate; airport taxes and country departure taxes(if applicable); all items of a personal nature including alcoholic beverages (except on certain occasions): meals not specified, tips to tour guides; excess baggage charges; cancellation, health, accident and baggage insurance; private, non-group transfers; and any items not specifically listed as included.

Gratuities:

Customary gratuities to the motor coach driver, tour guide are not included. These gratuities should be extended on a voluntary, individual basis and not as a group

Reservation:

At the time of booking a deposit of 25% of the tour is due to Karwingz Events. A higher deposit may be required for some cases. If deposit is not received at our offices within 7 days from the date of reservations, booking/s is/are subject to cancellation. Final payment (75%) is due to Karwingz Events 60 days prior to departure date. If the reservation is made within the last 30 days of departure (and if space is still available), the entire tour price must be paid at the time of reservation.

Cancellation and Refund:

Because of the special nature of the program featured suppliers impose rigid cancellation fees; please be aware that Karwingz has no control over such fees and cannot make any exceptions to these charges. Note: ALL cancellations must be received by Karwingz in writing; cancellation/s will be effective when the written notice is received at Karwingz offices in INDIA, Tamil Nadu, Chennai.

If a cancellation is received after Karwingz Events is in possession of the initial deposit, but more than 60 days prior to departure, the cancellation fee incurred will be of 10% of the tour per person. A higher cancellation fee may apply to some tour. If cancellation is received before 59 and 30 days prior to departure the fee incurred will be 50% of the entire tour price. Cancellation/s received between 29 days and 11 days prior to departure will be charged a fee of 75% of the entire tour price. NO REFUNDS whatsoever will be made for cancellations received within the last 10 days prior to departure.

Responsibility:

Tours are arranged and operated by Karwingz Holiday Company located at 19-A, Pattammal Street, Krishnapuram, Ambattur, Chennai – 600 053, Tamil Nadu, India. Which acts only as an agent in matters pertaining to hotel accommodations, transportation, sightseeing, and all other tour arrangements as advertised, and as such, assumes no responsibility for departures or arrival, loss, damage or injure to person or property, mechanical defect or failure of any nature, howsoever caused or arising, for substitution of hotels or suppliers, with or without notice, and for any additional expenses occasioned thereby. We reserve the right to vary itineraries and substitute the best alternate features available.

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